The water pressure is weak or does not come out from the faucet:

• 1. If you withdraw the amount of water once a unit (10 liters or more), please wait 15-25 minutes for the device to refill
  2. Make sure that the electricity is connected to the desalination device.
  3. Make sure that the feed stop is open (water supply) is at the beginning of the pipe that feeds the desalination device with water, and it is opened by bringing it in the direction of the pipe.
  4. تأكد من أن محبس الخزان (التانك) مفتوح تجده فوق الخزان الصغير بجانب جهاز التحلية ويتم فتحه من خلال جعله في اتجاه  الأنبوب

• You could not solve it? dont worry just submit an emergency maintenance request at the following link: https://naqi.sa/complaints/ And within 24 hours, we will serve you.