The water is weak or is not coming out?

Simple steps hopefully will solve the problem

The water pressure is weak or does not come out from the faucet:
1. If you withdraw the amount of water once a unit (10 liters or more), please wait 15-25 minutes for the device to refill
2. Make sure that the electricity is connected to the desalination device.
3. Make sure that the feed stop is open (water supply) is at the beginning of the pipe that feeds the desalination device with water, and it is opened by bringing it in the direction of the pipe.
4. Make sure that the stopper of the tank is open, you find it above the small tank next to the desalination device and it is opened by making it in the direction of the pipe

You could not solve it? dont worry just submit an emergency maintenance request at the following link: https://naqi.sa/complaints/ And within 24 hours, we will serve you.